Scammers posing as ESL continue to target potential customers
Tiffany graduated from the University of Rochester with a degree in Journalism and has spent the last two years covering community stories for various local publications. Her background in nonprofit work helps her connect deeply with the community she serves.
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Scammers posing as ESL continue to target potential customers By News10NBC ROCHESTER, N.Y. — Do you remember ESL’s warning from earlier this year about scammers trying to steal customers’ personal information? News10NBC’s Emily Putnam got a text on Wednesday night from someone claiming to be from ESL that raised some red flags. The message, from a 585 number, claimed that her account had been restricted due to “usual fraudulent activity.” But get this, Emily doesn’t even have an ESL account. ESL says it will never ask customers to verify their information through a link in a text message. It will also never ask customers to share sensitive information over the phone or text message. Anyone with questions about the authenticity of a message can call ESL directly at 585-336-1000. The New York State Attorney General’s Office says people should be suspicious if a text message or call asks for personal information or creates a sense of urgency. You can learn how to report a scam here .